Answer calls 24/7
Frontmate greets callers on the first ring — peak hours, nights, weekends, and holidays — so a local number stays covered around the clock.
What Frontmate does on the line
Frontmate answers calls 24/7, books appointments, captures leads, routes with context, and holds natural conversations in multiple languages.
Appointment scheduling and lead capture
The receptionist handles FAQs, appointment scheduling, and lead capture so every inquiry can become a follow-up instead of a voicemail.
Route calls with context
Direct calls by names, locations, and keywords, then transfer to a person when a human should take over — without making the caller repeat themselves.
Natural conversations in multiple languages
Callers speak normally instead of pressing menus. Frontmate replies in a professional voice and can handle calls in multiple languages.
One agent across channels
The homepage product describes a single agent across voice, chat, SMS, WhatsApp, and email — designed, deployed, and managed from one platform.
Go live in four steps
Choose a local number, set greeting, hours, transfer rules, and persona, train with FAQs, services, and website details, then review transcripts, leads, and routing.
Use your network or SIP trunks
Connect through your own carriers or SIP trunks so the receptionist can sit on the phone path you already run.
From area code to live receptionist
Step 01
Choose your local number
Search an area code on Frontmate, then get a matching business number through Frontmate.
Step 02
Customize voice & flow
Set greeting, hours, transfer rules, and the persona that matches your brand.
Step 03
Train with knowledge
Add FAQs, services, and website details so Frontmate answers like your best front desk hire.
Step 04
Go live & monitor
Test a call, publish the number, then review transcripts, leads, and routing in the dashboard.
Next step
Hear it on a live demo call, review pricing, see the systems Frontmate runs on, how intake differs by industry, or contact us.
Hear Frontmate on a live call
Use the home-page demo to get a call, or contact us about putting a receptionist on your business line.